Support

Email hi@noman.codes with anything that isn't answered here. Include your phone model and what you expected to happen.

Moving to a new phone

On the old phone, open Settings, Your data, and export a backup. Open that file with Chainkeep on the new phone to import it. You can merge it with what is already there or replace it.

Restoring a mistake

Chainkeep keeps a snapshot of your data on the device each day for the last seven days. Open Settings, Your data, and tap a snapshot to see what restoring it would change.

Restoring Pro

Pro is tied to the store account you bought it with. Sign in to that Google Play or App Store account and use Restore purchases in Settings. A purchase on Google Play does not carry over to an iPhone, or the other way round.

A streak looks wrong

A day that isn't due never breaks a streak, and skipped or paused days count as neither done nor missed. For habits done a number of times a week or month, the streak counts weeks or months, and the current one stays in progress until it ends. If a streak still looks wrong, email us with the habit's schedule and the days you ticked.

Reminders arrive late

On Android, allow Alarms and reminders for Chainkeep so reminders arrive on the minute. Without it, Android may deliver them a few minutes late.